consumer

The Chandigarh District Consumer Commission orders Indigo Airlines to reimburse ticket charges in addition to imposing damages and court costs

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The District Consumer Disputes Redressal Commission, Chandigarh, consisting of Suresh Kumar Sardana (Presiding Member) and BM Sharma (Member), has ordered Indigo and its ticket agent to compensate an Indian Army Officer. The commission held that by refusing to let the family board the flight or demanding an additional payment of Rs.4500/-, both Indigo and the … Read more

Consumer Commissions can’t decide complaints involving highly disputed facts, criminal or tortious acts: Supreme Court

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The Supreme Court reiterated recently that Consumer courts cannot decide complaints involving highly disputed questions of facts or the cases involving tortious acts or criminality like fraud or cheating, . It said that the concept of “deficiency in service” under the Consumer Protection Act, 1986 must be distinguished from the criminal or tortious acts. The … Read more